You should receive and DM with our contact information. 4-star family-friendly hotel near Universal Studios Florida. Hotel has the right to remove you from the premise if outside food or drinks are found. There was guitar playing throughout the dining experience. The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. We do apologize for the inconsistency you experienced regarding the the lobster. Female server was very attentive. We are glad to hear that Matt was able to make it right for you while still at the restaurant. rooms 1973 and 1972 were nice because we could see the park. Thank you for highlighting our staff. Cafe Sierra at Hilton Universal CityResponded on January 19, 2023We are very sorry that we did not meet your expectations. Learn how your comment data is processed. Big shoutout to Roberto at the pool bar for ordering our food and making us comfortable in a cabana. The Homewood Suites is also a pet friendly hotel. The Manager stepped in to make things better. Thank you for voicing your concerns as we are always looking for ways to improve. Thank you for providing feedback on your recent visit. If you buy something through our links, Oyster may earn an affiliate commission. Beautiful hotel so close to Universal Studios, We stayed at this hotel for 5 nights 25-30 October and it was absolutely superb! What are some of the property amenities at Hilton Los Angeles / Universal City? This is definitely a place I will come back over again. Thank you for taking the time to bring this to our attention. In between games of Blackjack and Roulette, take a break at our sports bar, featuring large screen TVs and gourmet burgers and wings. Then, we could not even locate our waiter. The sportsmens of food ranged from prime rib, lamb chops, sushi. Adrienne, Hilton Pool Bar & Grill 9 reviews Claimed $$ Bars, American (Traditional) Edit See all 20 photos Write a review Add photo Location & Hours 777 W Convention Way Hilton Hotels & Resorts Anaheim, CA 92802 Get directions Edit business info Amenities and More Offers Takeout No Reservations No Delivery Accepts Credit Cards 7 More Attributes The Atrium Lounge offers beverages and snacks as well as live piano music each evening. Your email address will not be published. Cafe Sierra at Hilton Universal CityResponded on April 4, 2023Adrienne, The Lighthouse Lounge in the lobby features craft cocktails and live music. What food & drink options are available at Hilton Los Angeles / Universal City? The drinks flow as easily as the conversations, and delicious eats are always the MVP. Crowne Plaza Los Angeles International Airport, Close to Universal Studios and excellent amenities add value, Comfortable guest rooms with flat-screen TVs, mini-fridges, and coffeemakers, Multiple dining and bar options are on-site, Heated outdoor pool/whirlpool with free cabanas, Well-equipped fitness center with cardio and weight-training machines, Business center with multiple computers and free printing, 35,000 square feet of meeting space for up to 1,000 people, Free shuttle to Universal Studios and Universal CityWalk, Self-parking and valet are available on-site, The concierge desk sells tickets to Universal Studios, Pets are welcome with a surcharge (a con for some), Wi-Fi is free only for Hilton Honors members. Thank you for the rating and review. The pool area is open 6 a.m. to 10 p.m. daily. Which popular attractions are close to Hilton Los Angeles / Universal City? With classic LA views, embroidered robes, poolside restaurant, and a considerable amount of luxury services, this hotel is the closest you'll get to feeling like you're truly in the movies. Cafe Sierra at Hilton Universal CityResponded 5 days agoThank you for the rating and review. The current price reflects price market conditions. Which room amenities are available at Hilton Los Angeles / Universal City? Appreciate the experience here! Self Parking was $40 not $12 as advertised. Drinks overpriced - shot of tequila was $16 The hostess messed up our table. The dining area seems more packed with tables than in previous years. Jackets are not required. All Rights Reserved. We will share this with our team to let them know how we are doing. Service was spotty. Cafe Sierra at Hilton Universal CityResponded on March 7, 2023Thank you for highlighting our amazing team in your review. Room was dirty/smell, outdated, hand bar broken, TV sounds not working, carpet dirtybad customer serviceroom and hallway in first floor looks creepy and suffocatedvalet expensivenot recommending this hotel. This is the version of our website addressed to speakers of English in the United States. As part of our sustainable initiatives, Spencers for Steak and Chops is now anOcean Friendly Restaurant! Theyre located on the first three floors and surround the pool. They used to have a sushi hand roller there as well but theyre gone. We live and breathe it. Tickets to Universal Studios are sold at the concierge desk, which also offers valet dry cleaning and laundry. Los Angeles ultimate Seafood + Prime Rib Buffet located inside the Hilton Los Angeles/Universal City hotel. Now serving Breakfast, Lunch and Dinner! Have been there before but now it runs down. So how in the world would you allow someone to cancel my reservation without the correct information or matching credit card #?!?! Breakfast includes hot and continental buffets, as well as an a la carte menu. Beatriz Rodriguez housekeeping hands down awesome customer service as well as the rest of the housekeeping crew hard working ladies assuring cleanliness also front desk workers fast great customer service always going above and beyond and to the rest of the staff at the Hilton that works hard to ensure a safe and great place to stay after a long weekend at universal studios thank you for all that you do my family and I enjoyed our stay! The Lobby Bar is just beyond the resort's entrance doors, welcoming guests with coffee and pastries in the mornings, and wine, beer, specialty cocktails, and decadent desserts in the evening. Take a dip in the sparkling heated outdoor pool. Warm smiles and plenty of Florida sunshine. Wish there was a bar at the, hotel definitely going back felt like I was at home. Select an available day in the calendar, the number of guests, and complete booking, Receive booking confirmation with details and instructions, Bring valid photo ID and check-in at the front desk. INDEPENDENT AFFILIATE, CADENCE TRAVEL Thank you again and we look forward to hosting you in the future. Sip and savor our handcrafted cocktails mixed shakened and poured to perfection by our resident mixologists. There are vibrant accents and marble floors and walls, plus plush leather furniture that entices guest to sit and relax. The lamb was overcooked (usually served medium rare) and there was too few vegetables. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. They also complemented us with a delicious chocolate mousse cake in honor of our anniversary. We take pride in providing a clean and comfortable space, so our team appreciates that you noticed. The food is not fresh and choices are limited. Just enjoy, within my visit there was no bad experiences, very happy. We went to Cafe Sierra for Christmas. Excellent Service; I have been a returning customer since 1994! We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. You can dine poolside at Sierra Pool Bar and Grill or grab your favorite beverage from the Coffee Corner. Rate does not include taxes, resort charges, parking, gratuities or incidental charges. Features are a major draw, with a lovely outdoor pool area with private cabanas, a beautiful restaurant, a fitness center, and a free Universal shuttle, but Wi-Fi is free only for Hilton Honors members, and breakfast costs extra. We are saddened to see the 3-star rating. When I mentioned it to the server, he went in the back where they were putting the food away to close and gave me a container with a slice of cake that I already had while eating at the buffet. Drinks. The servers were excellent. Her response definitely helped relieve my anxiety and stress over being told I did something that I did not do. Once you work up an appetite, order delicious poolside food and beverage options. Nothing like last year. Anap, Thank you for taking the time to review your visit. Thank you again and we hope to serve you in the future. The most important and influential part of our stay was our check in. I know that people in the industry frequent the hotel or live/have lived there, probably for this reason. We are glad you enjoyed our large variety of seafood and other cuisines. Food. An alternative to driving is the Metro Red Line trains which you can actually take from the nearby Universal Studio/Studio City station all the way out to Santa Monica and various places in the Los Angeles area. Thank you for taking the time for reviews your stay. Note from Katie: I mention hotel booking resources I know offer the best prices via membership programs or ones that are popular with readers. This full-service Hilton offers all the amenities youd expect to find in an upscale hotel, other than perhaps a spa. Take a dip in the sparkling heated outdoor pool. The shuttle to the park was convenient and came approximately every fifteen minutes. Cafe Sierra at Hilton Universal CityResponded on January 3, 2023We are sorry to hear you did not enjoy your visit. We appreciate your business and hope you consider us in the future. We hope you will visit us again soon. In order to provide the highest quality seafood & prime rib buffet in Los Angeles our price has increased due to market conditions and some items during our reopening. Sat 5:00 pm8:00 pm, http://www.cafesierrahilton.com?y_source=1_MTU0MDU0MTMtODYwLWxvY2F0aW9uLndlYnNpdGU=/, AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa. Escape the ordinary, as Hilton Orlando invites you to experience the worlds Largest (and Tallest) Escape Room Experience. We look forward to serving you in the future. Poolside bar and food service includes a light menu of casual classics. Larger Corner rooms include queen sleeper sofas, and Suites have more attractive, contemporary decor. Easy freeway access, means that it can be a good base for a Los Angeles vacation. For lighter fare (and blended tropical drinks for mom and dad), a bar is available near the pool. As a Partner Hotel, guests enjoy complimentary transportation to the theme parks & more. We are glad you enjoyed dining with us. Cafe Sierra at Hilton Universal CityResponded on February 27, 2023Thank you for highlighting our team. They even gave me a time frame it would be delivered. The ostess that checked us in and sat us had an attitude and had no idea what was going on. Davids features seasonal craft burgers paired with the finest bourbon for every palate. Taxes and fees that are shown are estimates only. There's also a business center has multiple computers, but Wi-Fi is free only to Hilton Honors members. We are happy to see that you had a 5-Star experience! We hope to see you again soon! Disappointing. This stunning venue in the heart of the entertainment capital of Los Angeles will transform any occasion into an unforgettable event. One refrigerator stocked with 6 bottles of water, Day passes are included for all cabana guests, All-day poolside food & beverage service from 11am - 7pm, Limit to 6 people for each Cabana to follow social distancing restrictions, Poolside food & drink service 11am - 7pm daily, We currently do not offer Valet parking due to COVID regulations. A lot of the food stations were kept at luke warm temperatures or supposed hot entrees were cold. Bring the restaurant to you. We just told them to move us to another table. * Limited availability over select dates. Spent 5 days here in a corner suite room. I will think twice before going back especially with the steep prices they charge now. The staff was attentive and helpful. Thank you for voicing your concerns as we are always looking for ways to improve. Open daily at 11am (bar service) and 12pm (food service)*Hours subject to change. Kudos to the entire staff! We love food. For a more exclusive experience, book a private shaded cabana. Breakfast: 7:00 am 10:45 amLunch: 12:00 pm 1:45 pmDinner: 4:00 pm 9:45 pm, Global Privacy Statement | Do Not Sell My Information | Modern Slavery and Human Trafficking | Personal Data Requests | Cookies Statement | Site Usage Agreement| Ad Choices. Plan any special occasion at the Hilton Los Angeles/Universal City hotel. Thank you for taking the time to rate us. Enjoy a Bahama Mama and savor a delicious Bahamian inspired meal with tropical views in every direction, at our Beach Club 360. Mary, We look forward to hosting you in the future. It is a good place to eat! Yes, they have one and it looks nice. Work off your theme park treats at the hotels modest fitness center with free weights, cardio equipment, and strength training equipment. Hilton Los Angeles/Universal City offers its guests an outdoor pool and a 24-hour fitness center. Soak up the sun and create splashing memories at the Hilton Universal City located just minutes from Universal Studios Hollywood. We've never had an issue like this when staying at other Hiltons and the kids meals have always been included in the bed and breakfast rates. Universal City Metro Station. Its weekend seafood buffets draw big crowds, including lots of locals. The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. Have a Hollywood wedding in the 16,000 sq. Not worth it, sadly. We are happy to see that you had a 5-Star experience! We appreciate your feedback and will continue to review our pricing accordingly. Sheraton Universal Hotel is one of the two hotels near Universal Studios Hollywood. We appreciate your feedback as it helps us to identify areas for improvement. We are glad you enjoyed dining with us. Hotels near Hilton Los Angeles / Universal City, Hilton Los Angeles / Universal City Rooms, Hotels near Universal City/Studio City Station, Hotels near Bob Hope Airport Train Station, Hotels near American Film Conservatory Los Angeles, CA, Hotels near Joe Blasco Makeup Artist Training Center Hollywood, Hotels near InterCoast College - Burbank, CA, Hotels near Make-up Designory Burbank, CA. There was a great variety, and attractively presented. Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests. Daisy, Thank you for sharing a review of your recent experience. They didnt have the raw oysters today but did have lobster claw, roast duck, and prime rib. We apologize for any inconvenience caused by the hostess's error in seating and for the delay in locating your waiter. (407)345-4570. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Standard amenities include mini-fridges, coffeemakers, robes, slippers, safes, and 32-inch flat-screen TVs. There's a restaurant on site, as well as a coffee shop/cafe. Service is outstanding. Breakfast Its a five-minute walk to the Studios main entrance and about 10 minutes on foot to CityWalk. Notable Amenities Babysitting and shoe shine services, business center, catering service, conference facilities, fitness center Pros and Cons Pros You have a few options for dining at Sheraton Universal Hotel. Feel free to send us where this information can be located so that we may correct it. Thank you for providing feedback on your recent experience. At the time of our stay, the buffet was $34 per adult and offered a variety of baked goods, bagels, toast, cereals, eggs, and other hot dishes. Daybeds can be cancelled by 10:00am PT on the day before your booked date. This intimate venue serves freshly prepared sushi rolls, nigiri, and sashimi, along with flavorful noodle dishes and specialty cocktails. The food is excellent and a variety of food. The food was not hot, not even warm. Please be assured that this is unlikely of our restaurant. Years ago this was the place to go , good food, celebrities, good service. Finally, we found our waiter who was slow in serving as he probably had more than enough tables to serve. Caesar Salad $17. For $95 + I expected more than that! The actual hotel is beautiful, very well kept and comfortable. Thank you for taking the time to review your visit. Our four diverse fine dining venues are designed to cater to all tastes, offering a wide selection of dishes from around the world. There's are fast food restaurants and a great taco joint at the bottom of the hill - only a 10 minute walk away. We had asked another waiter working at another table for our waters, our juice and our champagne. Doe, Thank you for providing feedback on your recent experience. Thank you for taking the time to review your visit. We are sorry that we did not meet your expectations during your last visit. Food selection has been down sized. Your feedback is valuable for our improvement. 555 Universal Hollywood Dr, Universal City, CA 91608, $12 self-parking $16 Valet parking (for non-hotel guests). We will share this with our team to let them know how we are doing. Whether youre looking for a laidback meal, a caffeine break, a tasty snack, or a Bahamian drink, theres a venue designed just for you. The DoubleTree by Hilton at the Entrance to Universal Orlando is one of the closest off-site hotels to the Universal Orlando Resort. The food was excellent!!! My daughter particularly liked chilling out on the sofa seating area against the wall. Armands, we are very sorry that we did not meet your expectations in every aspect. Seafood was very watery (yes, from ice). A hotel gift shop sells snacks, souvenirs and other things that you may have forgotten to pack. Enjoy a daily breakfast buffet and a full lunch and dinner menu featuring fresh seafood, pastas, wood-fire grilled pizzas, and Bimini classics like marinated conch salad. Gourmet burgers served sizzling straight off the grill, flavorful wings with a punch in every bite, and refreshingly innovative cocktails are the stars of this in-casino sports bar. We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. The lobby was beautiful and everywhere looked fresh and clean. Sheraton Universal Hotel is located right off of Highway 101 at Lankershim Blvd, just steps from Universal Studios Hollywood. Loved every single song he played, Even though Seafd and Prime Rib prices went up. The lobster Thermidor is the same but I remember they used to give whole steamed lobster. Fiorenzo. We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. Overall food quality is good. Heated, Great location with a handy free shuttle to city walk. While at one point we offered the lower price with the lobster as an add on a vast majority of our guests expressed they would rather we bring back AYCE at the higher rate. Claim your listing for free to respond to reviews, update your profile and much more. Hours Open Daily Breakfast: 7am - 11am Lunch: 12pm - 2pm Dinner: 4pm - Late Make a Reservation Apr 23, 2023 7:00 PM 2 people Breakfast Menu Lunch Menu Dinner Menu Kids Menu Tropics Pool Bar and Grill Seasonal, island-inspired poolside fare will make you feel like you're in the tropics. We apologize for the negative experience with the oyster freshness. Other perks include a free shuttle to Universal Studios that stops at the hotel, and a gift shop and jewelry store in the lobby. She also shares insider tips for visiting major cities worldwide like Hong Kong, London, Paris, and Shanghai that her family has either lived in or visits regularly (or both). Check in was straight forward and easy. Caf Sierra, just off the lobby, was also renovated and is a highlight of the hotel, housed in a spectacular, polished steel and glass atrium. Thank you for sharing a review of your recent experience. Standard rooms arent overly spacious but they're comfortable, and even Double-Queens have upholstered armchairs, roomy benches, and small oval tables. HoursTuesday Saturday: 6pm 10pm*Subject to Change, See Front Desk for additional availability, Reservations:Book through OpenTable Here. The pool bar was nice, plenty of wait staff around the pool and a few bartenders at the bar most of the day, a completely different menu than anything inside the hotel, a nice light menu for outdoor fare in central Florida. Also, Cafe Sierra in the lobby atrium serves breakfast. We hope to see you again soon! FIVE on the Hill We apologize for the negative experience with the oyster freshness. Food was bad! The bar/dining area was bare bones but this is more of a family property so its fine. In order to provide the highest quality seafood & prime rib buffet in Los Angeles our price has increased due to market conditions and some items during our reopening. Please see our partners for more details. Click here for rates & reservations at the Homewood Suites by Hilton Orlando. Thank you for taking a moment to rate your experience. Our price has increased due to market conditions. Parties, Anniversary Parties, Baby Showers, Bridal Showers, Pool Parties, or Family Gatherings. Make your selection from a menu of specialty drinks and grilled entres, all while overlooking panoramic views of Bimini Bay and the Atlantic Ocean. As the day you have been dreaming of draws near, we will help turn the vision of your ceremony and reception into reality. c o m. Cafe Sierra at Hilton Universal CityResponded on April 11, 2023Date, This should not have been the case regardless. We do apologize about the issues you encountered with getting your parking validated. I feel quality has decreased in comparison to past years. We look forward to welcoming you back! And if youre lucky enough to have Linda check you in, you will definitely have a great stay! Will be looking for a new place to celebrate our New Year in month of January. There is a sushi and sashimi bar, handmade ice cream to order, a chocolate fountain, crepes, and other delectable desserts. When we turned up to the restaurant in the morning, we were told our breakfast only covered the adults registered in the booking and would have to pay for each child (including adult charges for the two eldest children - exorbitant for the quality of the breakfast)! Executive-level rooms add free continental breakfast. Please accept our apologies for the inconveniences you experienced. We are happy to see that you had a 5-Star experience! If you would like to provide additional details on how we could have improved your visit please email contact@cafesierrahilton. Rosario, Your feedback is valuable for our improvement. Try the "Purple Rain".
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