what going, on at this centre, it should be closed down as it seems it,s not fit for purpose! So far its still showing as Weve Got It I spoke to someone at Royal Mail Customer Services 03457 740 740 on 28th December 2022 and after giving the reference number I was told it was waiting to be scanned at Langley HWDC but there was a backlog of about 16 days or so due to strikes. follow me: LX 200289835LU A third party can do both shipping and clearance, and they can charge: A customs handling fee for processing all the required documentation. Royal mail tracking states it is stuck at Langley. Its impossible to communicate by phone and having paid 33.50 in good faith to be able to track my parcel I am at a loss. Thats a terrible mistake and the lux. I am fast feeling that the Royal Mail and relevent services are taking a small pleasure away from me, I have always considered these services to be more than reliable, but it seems I may be wrong, am very dissappointed and upset, CAN SOMEONE PLEASE PLEASE HELP?????? 12 53 comments International Tracked and Signed. Please find it. The tracking updates show it's about to leave UK at 1st of July and then no more updates for the following days. Parcel of signifiant value is failing to be tracked effectively. Many thanks for your time, Marie, Your email address will not be published. As delays can very often be due to the customs clearance process, the Royal Mail staff member you talk to has little control over the progress of your item during that process. by MarcinM 21 Jun 2019, 09:05, Post Much appreciated. Maybe there a black hole and all items vanish i think not!..if anyone does read this from Langley Its been 2 weeks and theres no update since 5th February 2021, my reference number is LG540481777GB sent from Chester MC. It sounds like it is in customs, who are a law enforcement agency and don't provide updates to customers or to Royal Mail. UJ817773292CN Parcel stack at Langley since January 6th 2021, parcel has been stuck in GuangDongShengGuangZhouShi 51000061, my package is already 10 days stuck in "Liege-Linehaul Arrival", wish order stuck at "depart from departure transit hub". Parcel stuck at LANGLEY HWDC Forum rules For help with tracking please see.HERE For information about your item being in HWDC Langley please see.HERE For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE. The tracking app states that it is currently at Langley HWDC. My new cell phone from Aliexpress been sitting in LANGLEY HWDC for a little over a week, no updates. But has it pass the cuatom or not yet? Please contact me to advise delivery of package. I need this parcel back, the client is an university student and he need these parts I send to him for his diploma project. China Post doesn't provide tracking service for it after it arrives in Langley. Hi i have a parcel located in langley centre, reference number RN729743485GB. You have not yet responded to my earlier comment but why cant you at least tell us what the latest situation as far as freight to Australia is concerned. Please advise as to the status of this package. Another parcel destined for Ohio - same story. ref no RR577724830DE. Royal Mail site unable to shed any further info on its progress. If there is a delay it may be that your item is stuck in customs which seems to be the norm, there could be a CUSTOMS CHARGE or there could be generally too much work for the system to cope with. it was sent to Spain and it has not been delivered yet. On Sunday 19th, it says: Item Leaving the UK LANGLEY HWDC The latest update today (1 week later) says: In Transit Tracking no. tracking no LB308695647GB. How can I follow it now. I contacted the italian mail service but they told me that it's not yet arrived at destination. Ridiculous that is taking ages. Very disappointed. Your item is being prepared for despatch overseas. I am awaiting a small parcel from Spain which according to the tracking left Spain for the destination on 14th May. Parcelforce Worldwide operates two hubs based at Coventry adjacent to the airport. 6 40 40 comments Best Add a Comment bmoooh 1 mo. Im in ireland so it should have arrived by now. And am I even going to get it? by Snaggletooth 27 Jul 2021, 06:58, Post Im enquiring re the status of my parcel whereabouts that arrived in Langley on 18May 2021. I can give you the tracking number : EE10007290137790001010003D0N. I have a parcel from the UK to Portugal that was shipped on December 5th, and it got stuck at Langley HWCD on December 8th, with no update since then: 03:44am - Item Received by Royal Mail - LANGLEY HWDC. Ref LB526710332GB where is my parcel for Perth W. Australia and will it be delivered by Xmas? Where is this package now? THIS IS NOT CUSTOMER SERVICE. 2021-07-17 02:53 China, Item Leaving overseas 2021-07-16 03:12 I ordered an item from China which arrived at Langley on the 6th of August the tracking number is LT889778436NL Not all mail handled at HWDC arrives by air, as road vehicles that formerly arrived in the UK by ferry at Dover, or container ship at Southampton now extend their trip to HWDC by road, instead of entering the Royal Mail network at (now defunct) offices of exchange situated nearest the ports. Its should be departed to Malaysia a long time ago. Can someone one help me My package went to Glasgow. And when it land on the 26th November, only on the 7th December went into langley. I sent the package back to China and it's stuck at the customs. Can somebody please help me??? Could you please help if there is any problem with it? January 09, 2021, 4:56 AM by Olyv20c 22 Dec 2019, 09:13, Post I sent a parcel to Australia on 30/11/2021. So, you can't get more update after May 8. Please help RR438927617PL. Why are you delaying the delivery and why is your system so SLOW/SLUGISH? Its obviously now been at langley HDWC for over 7 weeks and i'm worried it will never move? The tracking number is RR877986723SE. I have no idea where it is do whats the point of the tracking service? It is now 5th August 2020. by TrueBlueTerrier 05 Jul 2019, 12:30, Post Checked with USPS, they have not received it. Is there any other option to reach the staff and get things faster? There is something urgent inside. When I enter my tracking number on royal mail site, it has no trace. Privacy Policy. Sent some gifts to my daughter in Seoul in time for Christmas and see that it is still stuck in Langley. by Olyv20c 19 Dec 2019, 08:02, Post by Olyv20c 21 Dec 2019, 11:14, Post [citation needed] The centre is often referred to by its abbreviation . Will you kindly let me know when the above item will be delivered to me. Joined Jul 8, 2010 Messages 893 Location by Biggz_69 22 Dec 2019, 20:35, Post Very poor service, because at time of sending I also sent other mail to Ireland in normal post which has been received. Send item to domestic location in destination country. My concern is .Why do you still have my PAID FOR GOODS in your system 3days after you received them ?? TRACK Langley HWDC (Royal Mail) Customer Support Contact:- Other Similar Parcels, You may want to track :- WearAll Order Status Tracking VS Pink Order Tracking . Tracking parcel 1, Hi i didnt received my parcel yet.The tracking number shows me is in Langley HWDC Heathrow. But the norm usually is too much work at customs or too much work full stop, and now we have to add on pinged colleagues because of the pandemic. International Tracked and Signed. Hello, Now its almost the mid of January. i tried tracking it and you put me on to royal mail tracking. Sender preparing item 2021-07-16 02:56 China, Item received at I had given it enough time to arrive!!! Would you be in the position to update me please. This has been a long running dispute with seller and PayPal been involved. Tracking #LE113892247GB. It has been stuck in langley ever since. Tracking number:LZ940355205CN Appreciate there may be delays due to Covid-19 but this is taking really too long. Hi, all, I sold my first item, a gaming mouse, last week, and it was purchaised by someone in Peru. More information will be available when it ar. I have two items stuck for two weeks now at Langley HWDC. I have not heard any further updates since this Item left China on 31st May, recorded received at LANGLEY HWDC, United Kingdom, 6th July. The unofficial Royal Mail subreddit. One parcel is a coat and the other a tracksuit so I dont understand why these are been held up. My item, destined for INDIA in stuck at LANGLEY HWDC for a week now(its showing "In transit"), and I'm worried. Can you PLEASE email me back as cant get hold of you over phone ,so i can give you proof of the address and my address here in uk so you can send on to me. Whats happening? Parcel stuck in Langley HWDC for 2 weeks Hello everyone, I have a parcel from the UK to Portugal that was shipped on December 5th, and it got stuck at Langley HWCD on December 8th, with no update since then: Updated on: Tuesday 08 December 03:44am - Item Received by Royal Mail - LANGLEY HWDC by MarcinM 26 Jun 2019, 09:23, Post An advancement fee for paying VAT and duty on the sender's behalf. I sent it via my local post office International Track Sign RN826739467GB. Item Leaving the UK. Its still in Langley 3 weeks later. 12 working days in customs is fairly normal at the moment. What Are the Reasons That Cause the Loss of Parcels? 0. It is still showing that it hasnt moved on the tracking information. will l ever receive it ???? Whatever went wrong with your parcel before, it is now moving. I am trying to track a letter sent from Cyprus on the 29 Dec 2020 the reference number is RQ025908162CY sent from Cyprus on Air 6911 but does not seem to be in UK,over 25 days ago, is it a border force issue with parcels and letters being delayed? Thank you. Where exactly is my parcel??? Since then my parcel has been sitting at this international processing centre for over 2 months without any further movement or update!! Then, the trail stops. where can i call pleaseeee. Good morning, I want to know where is my item. I was so disappointed as I sent it in plenty of time allowing for small delay due to coronavirus. by TrueBlueTerrier 19 Dec 2019, 08:16, Post Haven't got any response from royal mail, though any of my emails yet. My item is stuck at LANGLEY HWDC for two weeks now. It was a present for his newborn baby girl (long since outgrown the clothes I sent probably. I am sending an item from the UK to Canada. Item destined for New Zealand under tracking number RN588684368GB was to have left Langley HWFDC at 2.34am Wednesday 6th May. There are few important documents there for ex. Just really really wanted my item before Christmas but seems will be not having it. So, I'm very confused at the moment. Ref Tracking RN530841073GB I sent a gift of baby clothes to Hastings New Zealand posted track international track and sign on 31st March 2020 it has not yet left Langley HWDC as at 1st May 2020. Langley HWDC is the Bermuda triangle of Royal Mail and we still can't work out what happens and why it happens over there. Please let me know what the reason for this is and when I can expect the package to be delivered. Hi there My package has been with you for about six months and I dont know what is going on. Over a week later it had not arrived and on checking, 9 days after posting it had only left the UK via Langley, Ref. 2)Will it be delivered? Parcel stuck at Langley HWDC My parcel is stuck in Langley for like 2 weeks now. This is the status of the item and there is no phone to ring. It says Item Despatched to Royal Mail site but theres no update until now. PLEASE ONYONE AT HWDC HELP ME TO TRACE WHERE THE PARCEL IS RIGHT NOW . by TrueBlueTerrier 06 Apr 2021, 15:13, Post Im in the UK. My parcel has been stuck at Langley for over 2 months now. For me to get a refund they want the items back. Its now 8th December. Implications on mail after the UK's exit from the EU This is actually the worst case . I have tracked my parcel from China reference UP751918475CN and it arrived in Langley 23 September 2020. by POSTMAN 26 Jun 2019, 10:11, Post I am afraid it has been lost. by AMONTY 27 Jul 2021, 15:32, Post They also published information that Thailand Post has resumed normal service so the delay seems to lie with Royal Mail as Thai Post assure me the package has yet to enter the country. Gender: Male. But the first one is still missing in action. Your item is being prepared for despatch overseas. Its coming from UK to Ireland. by Olyv20c 18 Dec 2019, 21:12, Post Any thoughts as to when I might receive this? It has not been updated since then. Look forward to reply from relevant people. by Snaggletooth 19 Dec 2019, 06:55, Post Item stuck in langley HWDC over a month. The problem is I have changed my address so if Royal Mail will send to the old address the package is gone. Recipient of the parcel has been told it arrived and then was sent back. by SpacePhoenix 27 Jul 2021, 19:20, Post If you couldn't get it in time, contact the seller to give you a solution. the package is stuck in LANGLEY HWDC. the tracking number is EE10015803799060001030003BON . No customer facing number or email and no response from the company on here and no contact from the Area 51 of post. Why accept international deliveries if they are going to sit in the HWDC for 2 weeks and who knows how many more. It might be caught in a backlog somewhere. Still hasnt arrived & even tracking app says expired. What should I do? It has been at Langley HWDC since 04.08.2021. Kindly help this. I have posted an item which contains very important documents including my passport and my daughter original birth certificate for her passport application in our country embassy in the UK. China Post doesn't provide tracking service for it after it arrives in UK. I need this ASAP. i tried to put the track number on but it wont let me finish the number which ends in BON. The "Item Leaving the UK" tracking alert from Royal Mail means that the shipment has made its way through Langley HWDC and is being prepared for International transit to the destination country. Langley HWDC. I'm well aware that it's Christmas and the pandemic is still going on, but I had a parcel in November that arrived and left Langley HWDC within an hour. by forzapanino 20 Jul 2021, 04:33, Post The scheduling of container arrival, loading, and dispatch is sequenced with flight arrival and departures. Upon arrival, specialised floor conveyors manipulate containers to support their manual loading. No update on my tracking LE019581934GB. Yes, there are, and unfortunately, there isn't one unified customs clearance fee when your package gets stuck in UK customs. Is it still in UK or has been shipped to addressee in Bulgaria? My parcel was orderd 6 days ago. PIL Pacific International Lines Container. Item leaving UK. Your email address will not be published. I set two parcels to Chicago USA both same adress track and trace on the 24th Nov both arrived at Langley 25th Nov2020 one continued its journey and arrived,, GOOD, second one RN611987011GB still remains at Langley I understand that there are delays and Covid related issues, BUT, fail to understand why 2 parcels, sent same time same date same price, arrived Langley HWDC same day, how they were not despatched together the same time and day??? Ive been in contact with Royal mail and they havent gotten it. Langley HWDC? Says it left Heathrow on Thursday am but that is not true. Item from:China, So royal mail have not been notified the package arrived 2 months after it came? Or would it be able to delivery to our embassy or return it to me? Does this mean that is on custom or not? I have a package being sent from the UK. Parcel no RR068254224CZ, Service used: I sent a package from Sweden to my friend in Scotland and its been stuck with you for over a month now and was hoping for some kind of delivery date. Package still not reached to my son in USA. 27 Jul 2021, 07:12, Post I sent a tracked parcel on Dec 3rd, which has been stuck at Langley ever since it is now Dec 19th, so when will it be put on the plane to Portugal?