IVE TRIED TURNING IT ON AND OFF BUT SOME THINGS NEVER CHANGE. None of the fixes work. Any web browser is suitable for watching Peacock TV, and thankfully the developers of the site have taken care of the user-friendliness interface and its easy enough to set up and manage a profile on Peacock TV. And it's easy to fix by clearing cache. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it. Since they are enabled by default, the user doesnt need to do anything to activate them. Unplugging your TV box from the wall plate (not the back of the box), waiting 60 seconds, then reconnecting the power cord, will reset your TV box and force an update to push through. Ed P. said: on cox contour you press the down arrow that opens the pause, fast forward, episode menu at the bottom of the screen. From there, its easy to choose and stream popular titles. If you are not using Comcast equipment, you can review how to turn Closed Captioning on the Peacock app here: Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. But closed captions can be a nuisance for other viewers. Can you provide a short step-by-step of how you are trying to turn on CC. It wasn't and issue until I had to actually create an account. Thanks for responding. Press the OK button on your remote to open the Setup Menu. After performing these troubleshooting steps, please launch the content you wish to watch on Peacock. I have repeatedly turned them on with the CC balloon, but nothing happens. I went to settings and clicked. Thats when the subtitles come in handy. Pull up to see the playback options using your finger. I CAN'T get to CC on Peacock. #2. How do I enable closed captioning. I have tried pushing on the center button and then using the left arrow. I have reset box and WiFi. Look forSubtitles, and you can choose the subtitle you want orturnitoff. Closed captioning is designed for the hearing impaired, providing more than voice-to-word translation. Turn off your close captions by talking to your remote. Scroll down to the "Settings" section and tap "General." Click on speech bubble. Heres how to enable subtitles on Roku TV: On Apple TV, the principle will be the same, so just orient yourself by the keys on your remote control. There is a bug in the Peacock app which needs to be brought to Peacock's attention. ), animal sounds (loud whimper, gentle squeak, etc. How to turn off closed caption on Peacock? 4. Suppose youre having trouble using subtitles on Peacock TV after following the steps above. I went to settings and clicked captions off. For some, it disturbs the watcher who is not used to subtitles being shown on screen. Yes. Heres how to activate subtitles in Peacock TV. Lets look at how you can turn closed captioning and subtitles on and off on Peacock using different devices. Check your television's menu options. Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! Scroll down to the "Settings" section and tap "General." On the other hand, many people regard subtitles as being a nuisance on their screens. Nothing happened. In addition, have you followed the instructions above on trying to remove that option? For additional information about the Peacock app on Xfinity X1 & Flex see here: https://www.xfinity.com/support/articles/peacock-app-faqs, If you are experiencing this on non-Comcast equipment (i.e. This button is usually located next to the mute button on most remote controls. Can you turn off closed captions on Peacocks official website? Use the navigation arrows on the remote to select Setup. On the show's page, tap the three dots in the upper right-hand corner. In the new window that appears, find the "Privacy & Security" section and click on "Content Settings.". Move your computers cursor across your screen. Only on some programs vs all? Pause the video. So, where is this "speech bubble icon" found? (First generation Siri Remote). Disable, enable or customize the captions. For example, the steps above disable closed captions on the iPhone. I can hold the pause button forever when on peacock and nothing happens. Months if not watching anything in peacock . The closed captioning may be a hidden menu at the bottom of the screen. We cover the latest information on streaming services to help you replace expensive cable subscriptions. If you are still having trouble disabling the closed captioning feature on your television, you may need to consult your television's manual or contact the manufacturer for assistance. . None of these methods worked. That was singularly unhelpful. 5. In the "General" settings, How to Turn Subtitles On or Off on Peacock TV - Alphr. Its aggravating. Related Read: How to buy a closed business? In the settings menu, you should see an option for closed captioning. Click on None to turn off. If youre watching a movie on Peacock TV on your computer browser, heres how that works: Changes get applied in a maximum of 30 seconds. Additionally, users can try to select videos that are less likely to require captions, such as those with minimal dialogue or those in which the dialogue is spoken clearly. 8. I cannot seem to find anyplace to select it on Peacock. Clear, precise directions are needed. Please fix this Captioning problem - I am having the same issue while trying to watch TV series. Go to your Android device's Settings. when someone makes a particular noise (guy eatingGRRRR, walker behindLaa, Laa, Laa, etc. You could change the audio language and other subtitles here. But you can only use the Firestick remote control to do that. you need to click twice on the < button to get to the text bubble. I'm experiencing the same problem with the Peacock App only, can't get rid of the closed captioning. This will bring up a menu. Simply press this icon and the closed captioning will be turned off. Mar 16, 2021. #3. 1. You can decide to disable Caption or customize the feature. If you are hearing an extra narrator describing the action or setting in a show you're watching, you may be hearing the Audio Description Service or Descriptive Video Service (DVS), which is made available to audiences who are blind or visually impaired. Have you tried this? If you are enabling or disabling the subtitles and captioning, the process remains quick and easy: Peacock is well known for its user-friendliness, and turning subtitles and captions on and off as you go isnt difficult once you get the hang of it. Look for a button on your remote control. If youre streaming Peacock on your Apple TV, you will need to use your TVs remote to manage subtitles and closed captioning. Save my name, email, and website in this browser for the next time I comment. THE #2 BR HAS THE SAME PROBLEM WITH A SATELLITE BOX. "Hopefully we can turn that around." A look at the Dover weekend schedule: Dover Motor Speedway (Cup and Xfinity) Weekend weather. Great, my wife likes to have subtitles on, but I don't like them when I watch the game. 2. Some remote controls have a button that allows you to turn off the closed captioning feature. Tap middle of main menu bottom diver square or what ever you have with center button and four way scroll arrows ! If you are watching peacock on your computer: 1. If you are one of these people that dont like reading a lot of texts at the bottom of the screen and want to focus 100% on the content, then the option of disabling the closed caption on Peacock is a good idea. Its usually displayed at the bottom of the image so as not to obscure what is happening, but it can also be displayed in the center or anywhere else (although this depends on the format). Thank you for posting your Peacock question here. There are several factors that make it necessary to insert text into video clips. In Settings, select "Subtitles & Captioning." Select Exit to close the menu. Heres how it works: The subtitles should appear soon after you turn them on. Knowing how to turn closed captioning and the subtitles on and off your Peacock account will be a lifesaver if you want to watch your favorite shows and movies in noisy areas or dont have your earphones. Closed captions are a great option for when you want to watch Peacock without disturbing others in the room. While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Yes, Peacock TV provides subtitles and closed captioning for all programs and movies. If the subtitles dont load, make sure to refresh the browser and check again. Android users also enjoy the high-quality content that Peacock TV delivers. A pop-up menu will appear. For a better experience, please enable JavaScript in your browser before proceeding. This is easy in Peacock if you are familiar with the steps to take. Learn how to turn closed captions on and off on your XFINITY X1 Operating System. Disable the Closed Captioning or Captions options. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. And it's still captions read more. Closed captions are great for people who are deaf or hearing impaired or have trouble understanding a language. You will see the pop-up menu appearing, which will show Audio and Subtitles. There will have a choice between On, Off, or English. Keep in mind that some titles will also have a Spanish option. I have tried using the up arrow. Some programming does not feature subtitles. The first way is to go into the settings menu for the show that you're watching. April 24, 2023. This will bring up a menu. This inability to turn off closed captioning is a Peacock app killer for me. I would like to add that when you first click on the navigation bar, it first goes to the > button. Subtitles to None, doesn't work.. I can definitely understand the frustration! If you're watching a program on Peacock with closed captioning and you want to turn it off, there are a few steps you can take. If you want to turn on or remove subtitles, the process is pretty straightforward: Many people rely on the Amazon Firestick to have all their streaming services in one place. I can see the cc icon but I'm watching on TV (not my computer) so I cant "scroll down" to click on the icon as instructed by every expert trying to answer my questionmy TV does not have a curser! It may not display this or other websites correctly. Or show me how to get it, why can't I get closed caption on Peacock. Hello, @stoutporter. In the list of items on the left, select "Settings" If you are not yet using Hive social, this article will be useful. Closed caption does work on all my stations/networks, Tubi, etc. Scroll down to the "Settings" section and tap "General." To do this, tap the three lines in the upper left-hand corner of the app. In this article you can learn what planning apps to use on your iPad. Keep reading this section if we didnt cover everything you wanted to know about Peacock subtitles above. X1 Box is XG2V2-P. If you're still having trouble removing the CC on Peacock, you may need to contact customer service for assistance. Scroll down and tap "Accessibility". How to turn off closed captioning in Peacock app, Turn off closed captioning on Peacock. Your email address will not be published. HERE It IS !!!!! Open the Android Peacock TV app and sign in to your Peacock TV account. !, Months if not watching anything in peacock ., many of these ways are not correct !!! When the video on Peacock TV starts playing, press the, When the video playback options appear, navigate with the remote to, Your screen will show various options. I believe this is a bug in the Peacock X1 app which has been present since profiles were introduced. You will be able to see different options. 2 Highlight"Accessibility Settings" and hit "OK" button. Click on the icon named "text bubble," which is, in this case, the subtitles button. You can turn this feature on or off through your TV or cable settings using your TV's . Many computer players can include external subtitle files, allowing you to select exactly the amateur translation you need for an officially untranslated movie. Then please select Off. Another way to turn off closed captioning is to go into the app's general settings. 3. High of 59 . In addition to the situations mentioned above, the text can be useful if you cannot disturb the silence in the room while watching a video, or, on the contrary, theres a lot of noise around and you cannot hear anything. The first way is to go into the settings menu and then look for the closed caption option. When you are in peacock, you should have an option at the lower right corner of the screen on the title page of a show (before you start it playing) to select Option or Subtitles/language, and that is where you can turn on the captions or subtitle feature. We are more than happy to assist you with getting your features working while watching Peacock. This feature is helpful, especially if viewers are deaf or have partial hearing loss. Video playback options will appear at the bottom of the screen. First, on the bottom right-hand corner of the video player, you'll see a button that says "CC." As a rule, a lot of people watch movies on the road or in the subway on their way to work/study, and Peacock TV offers its viewers a special app for fans of movies on portable devices. It will not allow me to go down to where the cc icon is. How to turn off closed caption on Peacock on Firestick? 1 Click the Xfinity button. 3. They differ from each other in the way they are added, appearance and readability. If I scroll left I leave the app. 3. On the show's page, tap the three dots in the upper right-hand corner. Subtitles to None, doesn't work. How To enable or disable closed captioning on Peacock? SUBSCRIBE TO THIS CHANNEL! This will bring up a menu of options. Okay, so I hit the pause button and then the down arrow. Therefore, youll find it extremely easy to locate the subtitles button if youre busy watching a movie or show on Peacock TV using your computers browser. My X1 Remote does nothing to clear the captioning. It appears to be an XFinity issue. Most of the recommendations include," click on the silver button in the middle." Simply select this option and the CC should no longer be visible. However, it might be challenging to keep track of the dialog unless you use headphones. If you want to disable or enable subtitles and closed captions before you start streaming on your Peacock account, you can do it from the settings menu. This tool is handy for posting any explanations of terms that are difficult to understand, footnotes, comments, and other additional information about the topic in question. turn it on or off by hitting the OK button. It shows you when music is playing (note symbols, soft music playing, etc.) CC delivers textual details on background sounds (heavy raindrops, clattering sound from afar, etc. This will bring up a menu. I'm no longer seeing the subtitles/closed-captioning. I didnt use pause button at all just middle operating button with four separate directional buttons and fixed in 3 seconds !!!!! The first way is to go into the Settings menu and look for the CC options. Copyright 2023 Themescene.tv Terms & Conditions Privacy Policy Do Not Sell My Personal Information Contact us, How To Turn Off Closed Captioning On Peacock Complete Guide. Manage Settings It will largely depend on the device you are using. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, How do I get closed captioning on Peacock.? Read more Extension to customize captions and subtitles on Peacock TV. Are you experiencing this issue through the X1 or the Peacock app? If you hover over that, a menu will pop up that says "Settings." Closed captioning comes on every episode, I turn it off, next episode it turns back on. After that, It should show Subtitles, select NONE, and you should be set, I can't turn off the captions either. Managing subtitles on Peacock TV is straightforward, and well guide you through all the steps. If you are using a peacock-enabled streaming device: 1. That, or the major bug fix which should be proceeding apace. Welcome screen, browse section, etc? Steady rain in afternoon. Click to share on Facebook (Opens in new window) Click to share on Twitter (Opens in new window) Click to share on LinkedIn (Opens in new window) "Another way to turn off closed captioning is to go into the app's general settings. Closed captioning (which Peacock also refers to as subtitles) is available for content on Peacock. Press the down then right button to the right edge and press enter on the Cartoon speech icon. If you are watching a program on a streaming device, such as a Roku or Amazon Fire TV, you may be able to adjust the closed captioning settings within the device's settings menu. When the video on Peacock TV starts playing, press the, When the video playback options appear, navigate with the remote to. Manage Settings Okay I tried hitting the circle in the middle, clicked on the left arrow, pushed the down arrow, and clicked on everything I could. Click on the choices, which will be On or Off, depending on if it is on or off already. I am sorry to hear you are having issues with the closed captioning staying on. But in fact, its very simple and depends on what device youre using to do the procedure. Roku, Amazon Fire Stick, etc. This will bring up a menu of options. All you need to do is find the button in the app interface. Then you quickly turn off closed captioning on peacock. Friday: Morning showers. Scroll to the left to the text bubble icon, select. You should change the channel and trigger the changes. Press select or down (while watching a video) Click left to reach the speech bubble icon. However, to some people closed captions on Peacock can be a nuisance. Adjust readability settings as desired. Neither one are viable. We and our partners use cookies to Store and/or access information on a device. It can happen. The changes will still get applied. And because Peacock TV may suit your preferences, you may find it difficult to buy and start using it, and you may find the subtitle setting a bit tricky, too. The instruction I found online earlier today said to "press on the remote." Closed captions are an excellent choice for those who have trouble hearing or understanding a particular language. Select General and proceed to Accessibility Settings. These instructions refer to the buttons on your X1 Remote (Down Arrow and the button in the middle of the arrows). (This was another solution mentioned in forums for peacock issues. This includes the web, iOS and Android apps, and Roku. With other third-party streamers, theyve had one shows episode without any subtitles and the next episode with them. You need to open the Peacock App and then click on Settings. 4. , It is on automaticcally on all other Comcast broadcasts/channels as well as on Netflick and other channels that I watch through Roku., i have tried watching Peacock on more than one TV and have the same problem. You must log in or register to reply here. On the show's page, tap the three dots in the upper right-hand corner. Slide the on/off toggle to On. Closed captioning on the TV and on the X1 box, is turned off in both. Turn Closed Captioning On or Off Using the Xfinity Voice Remote . Yes, you can! This will bring up a menu. Some people dislike having to read a lot of text at the bottom of the screen. The most well-known and popular way to stream Peacock amongst users is on their computer browsers. He was injured racing in a series Larson co-founded . Everything I have tried just exits the Peacock App. You can actually view the steps to turn on or off the subtitles in the Peacock App by clicking here https://comca.st/3xYO9cI. In any event, I am no longer having this problem with the Peacock app. Some models provide an MTS, SAP, or AUDIO button on the supplied remote control. Select the text bubble icon. If you are not using Comcast equipment, you can review how to turn Closed Captioning on the Peacock app here: https://www.peacocktv.com/help/article/subtitles. Despite this, Peacock also offers a paid version without advertising. In the Setup Menu, locate the option for Closed Captioning Setup. If you're watching a show on Peacock and you don't want to see the closed captioning, there are a few ways to turn it off.One way is to go into the settings for the show you're watching. Remember, you must first download the Peacock TV app from the Google Playstore. If youre not a fan of closed captioning, you might be wondering how to remove it. ), and much more. ), we ask that you please review this Peacock app article (https://www.peacocktv.com/help/article/subtitles), or visit the Peacock TV app site directly here: https://www.peacocktv.com/help/category/watching-peacock. However, there may be times when you want to disable the closed captioning feature on your television. You will see the specific video playback option, which you will see at the bottom of your screen. The issue was on Peacock's end. 5. : @ComcastAbbie While I was having this issue, the directions you provided, only worked for that one viewing session. This closed-captioning bug is a major problem and will murder the app if it's not fixed. In closing, subtitles are essential when youre watching a French or South Korean movie, as well as times when you are in a noisy environment. would be nice if I didnt have to do that. To turn the subtitles or closed captioning on or off on your Peacock iPhone app, make sure to follow the steps below: Keep in mind that it may be difficult to keep constant track of the dialog unless you are using headphones. You can download the app through Amazon App Store and customize it to your liking. Many televisions have a menu option that allows you to turn off the closed captioning feature. How on my Samsung remote do I change language on Yellowstone via peacock, I know to pause and toddle over to text icon but after that I cant get any button to change from Spanish, please help? Now, press OK when it turns yellow. With the tip of your finger, pull up the playback options from the bottom of the screen. Once you select this option, the CC should no longer appear on your screen. Like most CC systems, the Xfinity X1 allows you to control some closed captions by changing text size, the color, spacing and style. This does not effect our editorial in any way. Could you elaborate a bit further as to the meaning of does not work? Works with other on demand and streaming channels. Keep checking for updates to ensure you have the latest version on whatever device you are using. However, if you need to turn on or remove subtitles on the Peacock TV app, youll need to use the Firestick remote. I have listed some instructions below, try them and let us know if it works! Step 4. I pressed the down arrow and toggled to the closed caption box but still cannot figure out how to turn the subtitles on. Simply cycle through until you find the option that says "off" and then press the button again to confirm. But once you turn it on, it turns on subtitles by default. @user_34a057 Hi there! Please advise or fix this. There isn't a metal button on my remote. Here are a few ways to turn off closed captioning on peacock: If youre watching peacock on a web browser, you can turn off closed captioning by clicking the CC icon in the bottom right corner of the video player. To get rid of ads on Peacock, I think you need to subscribe to Premium Plus. Click left arrow twice left youll see the orange icon with on box click on it it will turn to off a!!!!!