i jus want my money man. she also said "cant you just write the new address on the label" which annoyed me even more cuz IF I COULD DO THAT why would i bother refunding u and making u pay again?! Sorry guys but I need to rant. if you used the depop shipping label it isn't your fault or anything. spoke to the buyer and the buyer gave me the wrong address, and told me when ive got the parcel back to send it to a NEW, completely diff address. i dont use reddit . If they request either from you, they are trying to scam you by sending a fake email to you stating you have sold an item to them. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I listed a few things last night, and have had an influx of accounts with no feedback saying they want to make the purchase but require my email address (one said phone number) to check out. your best bet will probably just be to refund the buyer and offer to let them repurchase once you have your item back. 2 of the 3 times, the person never bought it again anyways. The buyer gave me an incorrect address AGAIN. the funds arent pending on my paypal & i checked my transactions on my bank account, still got nothing. Did I handle this correctly? But I specifically told the seller to deliver it to X address instead. Use the address in your Depop sales receipt to ship your item Describe and take accurate photos of the items you list Only use tracked shipping to send items Keep your proof of shipping receipt or take a photo Make sure that the payment clears into your account before you ship I sold with Depop Payments Never provide your email address or phone number to a customer. so i was messaging a buyer about a bundle, and RIGHT AFTER she purchased she told me "by the way my address is wrong! she also said ".cant you just write the new address on the label" which annoyed me . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. RANT!! def not my responsibility as a seller to make sure the buyer's address is correct. so i sold some joggers for 80 and it was just a normal thing at first like i wrote the address on the parcel and sent it. They shipped almost immediately the next day. 3 Tap Buy. For more information, please see our Cookie Notice I've not replied to any as it doesn't sit right with me, has anyone come across this before? and our Im sorry I just hate entitled people. They gave me incorrect shipping information and possibly put the incorrect address because the item is now being sent back (i have used the same address for countless orders, so it's either the seller or the usps just got extremely picky) I've contacted the seller but I have no idea how to go about this situation at all , seller gave me incorrect shipping info AND, Scan this QR code to download the app now. Cookie Notice Congratulations! You can find this app on one of your Home screens, in the app drawer, or by searching. Had about 7 messages in the space of a few hours, all along the same lines. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But I specifically told the seller to deliver it to X address instead. Step 3: Now tap on the 'PayPal account'. so i was messaging a buyer about a bundle, and RIGHT AFTER she purchased she told me "by the way my address is wrong!".so i was like ok ill have to refund u so u can update the address and then u can repurchase. i texted him twice but havent heard from him since & he blocked me on ig. 2 Select an item you want to buy. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. it was then showing as sent back to sender. help! Depop is known to have relaxed requirements. As young as 13 years old can register in Depop, make an account and start buying or selling. Please read rules before posting. it doesnt have my address on it so i have no idea how it will get back to me. anyways the second time she purchased i assumed her address was updated and correct cuz she had like 2 days to fix it so i went ahead and shipped it. For more information, please see our Reddit and its partners use cookies and similar technologies to provide you with a better experience. which is really annoying cuz i lose the paypal fee, plus i already gave her a discount. I took it home and messaged the buyer, telling them that they gave me the wrong address. wrong address. They complied with the request and asked for my full name as well. Of course, the Buyermistakenly gave me incorrect/invalid address and the package was resent back to me. Privacy Policy. I waited 8 days, but the package still has not came. I was so frustrated. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I took it home and messaged the buyer, telling them that they gave me the wrong address. For more information, please see our By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I've done this several times. What can I do? ? Depop is a vast marketplace where you can buy and sell anything from clothing to electronics. Um babe you got a refund- Im not sending you anything lol. Buyer put wrong address : Depop 1 Posted by 2 years ago Buyer put wrong address On the buyers order details she still had her old address and didn't notice until I had already shipped the item. RANT!! For questions and discussion about Facebook Marketplace. You should refund the order, relist it, and have them buy it again with the correct address. Hell no. For more information, please see our but also im a college student and its midterm season, checking her address is not my priority esp when i had 12 other packages to pack and ship. This app icon looks like a black lowercase "d" on a red background. just ignore/block. sold an item for 150 and going to revieve 130 smh. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. they either want to sent you a fake confirmation email so you send them the item without realizing they never purchased or try to hack into your PayPal. To ensure you have Buyer Protection / Seller Protection you need to have bought or sold through the Depop BUY button If anything goes wrong with a purchase or a sale, you can report this to us for extra support Direct payments outside of the BUY button are not allowed and violate our Community Guidelines I just started using Depop today, posted like 3 things, and within 1 minute . Cookie Notice Seller sent item to the wrong address. however, the parcel hasnt been sent back to me, because my address wasnt on it. A sub for discussing all things Depop. Is there a way I can edit the shipping label to reflect the good address? They shipped almost immediately the next day. SOMEBODY HELPso i sold a HS fan 2 pieces of my gear. Complete noob when it comes to selling, especially in FB Marketplace. 2 people already shipped 2 of my items & i messages the other person in hopes to correct my address before she ships it but is there anything i can about the already shipped items? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Girl, do you REALLY think Im going to buy a third polymailer and drive to the post office on your time for seven dollars??? Contacted buyer and got a good address. Last week, someone bought a piece of jewelry for me (keep in mind the total transaction was $7). The next day, I go to try and ship once again. Please read rules before posting. 98. yeah this is definitely a lesson learnt to always put my address on the back of the parcel!! Step 2: Tap on the 'Setting icon' from the top right side of the screen. Privacy Policy. and we wouldnt even be in this situation if she hadnt bought it knowing her address was wrong!! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They asked me to ship it next day, so I did. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. So any help would be appreciated! however a few days later she asked "girl why is the package heading to my old address in a different state" so i realized oh my lord she didnt even fix her address correctly and she said "this is why i mentioned my old address so u could check to see if it's correct." and our It is not their responsibility to chase up a parcel if it is undelivered, if the address they gave Depop is correct it is your responsibility. Join. uhh maybe i shouldve checked?? Steps 1 Open Depop. and our Reddit and its partners use cookies and similar technologies to provide you with a better experience. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Had about 7 messages in the space of a few hours, all along the same lines. A sub for discussing all things Depop. I messaged the buyer, and they just dont care about the inconvenience they have caused. They gave me another address, and told me to ship it quick because they are going on vacation. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 4 4 Related Topics i need some advice (pls) on something thats gone wrong w a buyers order. Buyer needs my email address. For more information, please see our buyer obviously wants it but atm theres nothing i can do and i have a bad feeling the parcel is lost. i just purchased like 5 things from different people on depop, and i just realized one of the numbers on my address is incorrect. and our I was more than happy to refund to just be done with this person, but the buyer is still messaging me asking when they are going to get their item. A sub for discussing all things Depop. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Privacy Policy. Please contact the moderators of this subreddit if you have any questions or concerns. Before buying, I did not update my address. Privacy Policy. Buyer gives me wrong address TWICE, wants a refund but still expects item?? Step 5: Log in to your PayPal account. however it then, as per the tracking, wasnt delivered because the address couldnt be located. The buyer messaged me saying it was on the way back to me and if I could please resend it out to her. They said it was their bad and they are going to go to the post office to resolve the problem, but what is that going to do? buyer gave me the wrong shipping address. Privacy Policy. my local post office is also no help. Just an unnecessary headache lol. Cookie Notice they're trying to scam you, buyers do not need your email. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If the courier loses your parcel, and your tracking does not say delivered, you, the seller, must refund the buyer and apply to be compensated by the courier for the loss. Refunding the Buyer and relisting. This has been happening so often that I've had to put a disclaimer in every listing saying to "double check your address before purchasing." i'm going to phone the post depot tomorrow before i talk to the buyer about what we should do but unfortunately i do think it's lost. 68. r/Depop. and our Please read rules before posting. "so i was like ok ill have to refund u so u can update the address and then u can repurchase. Scan this QR code to download the app now. They gave me incorrect shipping information and possibly put the incorrect address because the item is now being sent back (i have used the same address for countless orders, so it's either the seller or the usps just got extremely picky) I've contacted the seller but I have no idea how to go about this situation at all Vote 1 1 comment Best Step 4: Tap on 'Connect PayPal'. Scan this QR code to download the app now. Thanks for reading my rant. im so scared she's gonna leave my first below-5-star reviewand yes i am sure i used the new label because i threw away the old one, Scan this QR code to download the app now. Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. its been probably a week now and the parcel hasnt been re-delivered to the royal mail depot or my house. does anyone have any advice? I said "well first, I'm going to have to buy a new polymailer." So between gas money and the new polymailer so far, I have lost money. There are over 100 million items listed on Depop, with 90% of users aged 26 and under. Um, no. Scan this QR code to download the app now. The next day, I go to try and ship once again. I have 3 different people order things from me the last couple of weeks and after I already shipped their packages they realized they had the wrong address. I love depop but come on the waiting time to recieve the money as a seller is crazy + i understand they have to make money somehow but the fees on sales is crazy! Its details page will open. Privacy Policy. So if a buyer made a mistake of entering the wrong address and the item was shipped back to me, why do I have to refund in full in order to have the Depop fees refunded to me, especially when it was charged to the seller and not the buyer?? If you have not gotten a confirmation in app/on depop website that states "1 to ship" under the "all sold items" icon, then you have not sold an item. The item will be added to your bag when you tap this in the lower right corner of your screen. This has been happening so often that Ive had to put a disclaimer in every listing saying to double check your address before purchasing. Depop has been no help and Ive emailed about 10 times and also contacted USPS. Buyer moved house and gave the old address Related Topics Depop Mobile app Marketplace and Deals Marketplace Etsy Information & communications technology Online shopping Public company Consumer discretionary sector S&P 500 Business Technology Website Finance Business, Economics, and Finance yes, the wrong address was on their depop account. i think the buyer is a kid though, like genuinely, so i'm not sure if and our So sellers have to pay extra for others' mistakes? Yeah, that's happening to me too. Cookie Notice Cookie Notice I messaged the seller and it turns out they sent it to the old . I get to the post office and I was told that the address was invalid. For more information, please see our I messaged the seller and it turns out they sent it to the old address. The buyer gives me a new address, then asks when Im going to ship it. and our A sub for discussing all things Depop. Buyer gave wrong address I know this has likely been asked before but if a buyer put the wrong address and is asking to send to a modified address, how do I go through the process to refund them and to get the Depop fees refunded as well so that they can buy it again under the correct address? I listed a few things last night, and have had an influx of accounts with no feedback saying they want to make the purchase but require my email address (one said phone number) to check out. i would obviously refund the buyer if they never get the parcel but then i am out of pocket my item and out of 80. They complied with the request and asked for my full name as well. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Scan this QR code to download the app now. I said well first, Im going to have to buy a new polymailer. So between gas money and the new polymailer so far, I have lost money. which is really annoying cuz i lose the paypal fee, plus i already gave her a discount. I waited 8 days, but the package still has not came. Today (Saturday 3/11) she messaged me and said she recently moved and the address on the shipping label was for her old house. This upsets the buyer and now opened a depop dispute. the guy at the depot told me to just wait and see what happens. Privacy Policy. 4 Please read rules before posting. & i havent received my funds yet. Cookie Notice By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. For more information, please see our Buyers with wrong address I have 3 different people order things from me the last couple of weeks and after I already shipped their packages they realized they had the wrong address. Hi folks, I was selling an item and used FB's prepaid shipping label (via USPS). When the package is sent back to me how do i get a new label without purchasing one I dont know what to do and definitely refuse to pay out of pocket to resend these items to peoplehelp , Scan this QR code to download the app now. Before buying, I did not update my address. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Basically, a buyer purchased a pair of shoes from me and I shipped out the same day (Thursday 3/9). Or could I manually pencil it in & USPS would be able to deliver it properly? The buyer gives me a new address, then asks when I'm going to ship it. Reddit and its partners use cookies and similar technologies to provide you with a better experience.